Customer Support Executive

Description

Job Profile

• Resolve customer queries on phone and email
• Follow up on order status with internal teams.
• Follow up with customers regarding their order queries.
• Convert Cancelled and Pending orders by calling customers. ( converting leads)

Preferred Requirements & Key Skills-

• Proficient in English and Hindi.
• Preferably experienced in dealing with Automotive spare parts. (optional)
• Good writing skills for chats and response to customer queries over email
• Computer proficiency.
• Graduate/ 10+2 from any Stream
• MS Excel knowledge.

Handsome Salary as per industry standards!

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